Released June 22, 2026
Last Updated July 17, 2026
This Privacy Notice (“Notice”) for Ticko, LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We take reasonable steps to protect your personal information, though no online system is completely secure. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting tickotickets.com/account, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
In Short: We collect the information you give us when creating an account (like your name, email, and university), and payment details processed securely through Stripe.
We collect information you give us directly — like when you create an account, list or purchase a ticket, use our Instant Sell feature, or get in touch with us. What we collect depends on which features of Ticko you use. This may include:
Application Data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:
This information helps us operate and improve the Ticko app, personalize your experience, and communicate with you about relevant events and features.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address, device characteristics, and usage data — is collected automatically when you visit or use our Services. This information does not reveal your specific identity but may include technical information about your device and how you interact with Ticko.
Your IP address is processed transiently for rate limiting and security purposes and may be retained in server access logs by our hosting provider (Railway). We do not store IP addresses in our application database.
Device Data. When you use our mobile application, we collect information about the device you use to access Ticko, such as device model, operating system and version, language settings, and unique device identifiers. We use this information to operate and secure the app, deliver push notifications, and deliver over-the-air updates through our application services provider (Expo).
We use a Google API so we can verify university affiliation. Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
In Short: We process your information to operate Ticko, facilitate ticket transactions, communicate with you, prevent fraud, and comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for the following reasons, depending on how you interact with Ticko:
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. They are not permitted to use or share your personal information beyond what is necessary to perform services on our behalf. They also commit to protecting the data they hold on our behalf and to retaining it for the period we instruct.
The categories of third parties we may share personal information with are as follows:
We also may need to share your personal information in the following situations:
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies to gather information when you interact with our Services. We currently use cookies for security, authentication, and analytics purposes. We may in the future use third-party tracking technologies for advertising and personalization, and we will update this notice accordingly.
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
We may provide you with the option to register using your existing Google account. If you choose to register this way, we will collect certain profile information from Google, such as your name and email address.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend reviewing Google's Privacy Policy at policies.google.com/privacy to understand how they collect, use, and share your personal information.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twenty-four (24) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. We recommend using a strong, unique password for your Ticko account and avoiding accessing your account on public or unsecured Wi-Fi networks.
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
If you would at any time like to review or change the information in your account or terminate your account, you can log in and go to tickotickets.com/account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For more information about our use of cookies and how to manage them, see “DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?”
If you have questions or comments about your privacy rights, you may email us at [email protected].
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your preference not to have your browsing activity tracked. No uniform standard for recognizing DNT signals has been finalized, so we do not currently respond to them. If a standard is adopted that we are required to follow, we will update this Privacy Notice accordingly. We do not sell your personal information or share it for cross-context behavioral advertising; if we receive a Global Privacy Control (GPC) or similar opt-out preference signal, we will treat it as a valid request to opt out to the extent required by applicable law.
In Short: Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete it.
Your Privacy Rights
Depending on the state where you live, you may have some or all of the following rights:
How to Exercise Your Rights
To exercise any of these rights, you can:
We will respond to your request within 45 days. In some cases we may need to verify your identity before processing your request. If we are unable to verify your identity from the information we already have, we may ask you to provide additional information solely for verification purposes.
Authorized Agents
Under certain state laws, you may designate an authorized agent to submit requests on your behalf. We may require written proof that the agent is authorized to act on your behalf before processing any such request.
Appeals
If we decline to act on your request, you may appeal by emailing us at [email protected]. We will respond in writing with an explanation of our decision. If your appeal is denied, you may contact your state attorney general.
California Residents
California Civil Code Section 1798.83 permits California residents to request, once per year and free of charge, information about any personal information we disclosed to third parties for direct marketing purposes in the preceding calendar year. To make such a request, please contact us using the details in the "How Can You Contact Us?" section below.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Ticko, LLC
200 S 1st St
Ann Arbor, MI 48104
United States
To request a review, update, or delete your personal information, please visit tickotickets.com/account or contact us using the details in section 12 above.